Governance and Risk Management

The Australian aged and community care sector has been under significant reforms and intense compliance scrutiny. Organisations unaware of, or unprepared for the increasing governance attention, how itimpacts their sustainability, community, and what to do about it, are at risk when auditors come knocking.

Watch how ionMy helps service providers achieve good governance

Why Service Providers urgently need a system to attain good governance:

  • Service providers must demonstratethey meet the new quality standards by July 2019
  • Service providers unprepared for the new, increased regulations risk reputation damage and financial consequences for non-compliance such as bad media, negative audit reports available to the public and funding cuts
  • Service Providers must be ready for scheduled and un-scheduled audits by regulators
  • Since July 2018, Residential Aged Care Facilities are required to conduct self-assessment audits against the new standards.

Top 5 reasons why ionMy will save you time, improve transparency and embed best practice to achieve good governance:

  1. ionMy replaces an organisation’s many manual processes like completing excel spreadsheets – staff can intuitively capture and record text and photos using online forms on phones, tablets and computers to improve internal efficiencies and incident reporting.
  2. Management and Boards can access real-time reporting to make faster, best practice decisions and respond with confidence to high-risk issues in the short, medium and long-term.
  3. It embeds workflows and organisation-wide accountability to drive a culture of high quality care.
  4. It automatically connects internal communications such as feedback, actions, photos, committee meeting minutes, maintenance and updates to policies and proceeders to leave a strong, transparent audit trail, ready and available for auditors at any time.
  5. It’s a system that will apply good governance even when key people are on holidays or away from work.

ionMy is part of an effective governance framework that demonstrates that a service provider’s strategy and person centred care outcomes are being delivered at optimum levels whilst maintaining and adhering to the necessary legislation and regulations.

Want to know more? Book a no-cost, obligation free, demonstration today, please fill out the reserve a spot form below.

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Or call our Customer Service Manager, Michelle Kruwinnus on +61 (0)411 125 861 for a 5-10 minute ionMy Discovery Session.